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FREE SHIPPING ON COFFEE ORDERS OVER $40 (US ONLY)

FREE SHIPPING ON COFFEE ORDERS OVER $40 (US ONLY)

Privacy policy

Privacy Policy

Overview
This Privacy Policy outlines how store.networkchuck.com (“we” or the “Site”) collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.

Contacting Us
If you have any questions about this policy or our privacy practices, please contact us at nccoffee@networkchuck.com.

Collection of Personal Information
We collect Personal Information to provide and improve our services. Here’s what and why we collect:

  • Device Information:

    • Purpose: To optimize your experience on our Site.
    • Collected Via: Cookies, log files, and other tracking technologies.
    • Details: Browser version, IP address, time zone, cookie information, what you view, and your interactions with the Site.
  • Order Information:

    • Purpose: To process and fulfill your orders, handle payments, and provide customer support.
    • Collected Via: Provided by you during purchase.
    • Details: Name, billing and shipping addresses, payment information, email, and phone number.
  • Customer Support Information:

    • Purpose: To provide customer support.
    • Collected Via: Provided by you when seeking support.
    • Details: As above.

Use of Personal Information
We use your information to fulfill contracts, process payments, communicate with you, screen for risks, and, based on your settings, provide you with targeted advertisements.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services, including Shopify, Printful, SPOD, and others as necessary for business operations.

Cookies and Similar Technologies
Cookies are used to remember your settings and preferences, understand your interaction with our Site, and improve your user experience. You can manage cookie settings in your browser's preferences.

Your Rights

  • GDPR (EU residents): Access, correct, or delete your personal data. More information on data processing and rights is available in our full policy.
  • CCPA (California residents): Similar rights as GDPR to access, port, and delete your personal data.

Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined unless otherwise required by law.

Automated Decision-Making
We use limited automated decision-making for fraud detection. This does not significantly affect you and includes temporary blacklists of IP addresses and credit cards.

Changes to This Policy
We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at nccoffee@networkchuck.com.

Last Updated
This policy was last updated on April 22, 2024.